Every channel, one inbox
Manage multiple WhatsApp numbers today, with one consistent workspace ready for future messaging and marketplace channels.
Your customer conversations, joined by AI
Every customer conversation.
Every customer conversation.
One AI that learns your business.
Start with every business WhatsApp number in one team inbox. As WhatsJoin adds Telegram, marketplaces and other messengers, your team, customer context and Business Brain stay together.
WhatsApp available nowFree plan, not a trialAI auto-reply stays under your control
WhatsJoin shared inbox
Customer inbox
AM
Amanda LeeDelivery tomorrow?
JK
Jason KohOrder confirmed
NS
Nadia S.Thanks for the help!
Amanda LeeWhatsApp · Assigned to Sarah
Hi, can I confirm whether my order arrives tomorrow?
Yes, Amanda. It is scheduled for delivery between 2–4 PM.
Perfect, thank you!
CUSTOMER CONTEXTEverything stays attached
VIPPaidFollow-up
Channel visionWhatsApp · LiveTelegram · PlannedShopee · PlannedLazada · PlannedMessenger & Instagram · Planned
One inbox that gets smarter
Your channels may change. Your customer knowledge should stay together.
WhatsJoin is an AI customer-conversation workspace. WhatsApp is the first live channel; the inbox, team controls and Business Brain are designed to work across future integrations.
Controlled 24/7 replies
Switch AI Auto-Reply on or off at any time. Safe enquiries can be answered even when WhatsJoin is closed.
Learns from real staff
WhatsJoin reads successful human replies, extracts reusable business knowledge and improves in the background.
Understands images
Use staff-shared product photos, price lists and screenshots as evidence, with confirmation before wider reuse.
Human safety controls
Prices, refunds, payments, warranties and conflicting answers wait for confirmation instead of being guessed.
Team ownership
Assign conversations, control channel access and see who is responsible for the next customer reply.
Intelligence from normal work
Your team serves customers. WhatsJoin learns safely behind them.
No separate AI training project. Your best everyday answers become a stronger Business Brain.
Connect and reply
Connect an available channel—starting with WhatsApp—and let your team answer customers normally.
WhatsJoin understands
AI reads the conversation, successful staff answer and relevant staff-shared images together, while preserving the source channel.
Knowledge crosses channels
Confirmed business knowledge becomes reusable across supported channels; sensitive or conflicting facts still go to a human.
Simple, honest pricing
Start free. Pay when WhatsJoin starts doing more of the work.
The free plan is permanent for basic use. Upgrade for team collaboration, AI assistance and full 24/7 automation.
Monthly billing · cancel anytime
For one person organising one customer channel.
RM0/ forever
Start free- 1 connected channel
- 1 user
- Manual inbox, notes and tags
- 7-day conversation history
For a small team that wants faster, assisted replies.
RM49/ month
Choose Starter- 1 connected channel · 2 users
- 90-day history
- AI reply drafts
- Context-aware welcome
For teams ready for a continuously learning AI teammate.
RM99/ month
Choose Growth →- 2 connected channels · 5 users
- 365-day history
- 24/7 AI auto-replies
- Cross-channel conversation + image learning
- Roles, assignment and analytics
For larger teams with more channels and control requirements.
Custom
Contact us- Custom channel limits
- Custom team size
- Priority onboarding
- Advanced governance
Compare plans
Free
Starter
Growth
Scale
Shared omnichannel inbox
✓
✓
✓
✓
Customer notes and tags
✓
✓
✓
✓
AI reply drafts
—
✓
✓
✓
24/7 AI Auto-Reply
—
Welcome
Full
Full
Cross-channel learning
—
—
✓
✓
Roles and automatic assignment
—
—
✓
✓
Designed for operational trust
Your team moves fast. Your customer context should never disappear.
WhatsJoin separates connection credentials from customer workflow data. Re-pairing a channel does not erase notes, tags, assignments or audit history.
Build a safer workflow →“The inbox finally feels like an operation, not a collection of phones. Everyone can see what happened and what needs to happen next.”
TL
Team leadGrowing customer service team
Common questions
Everything you need to know before joining
Which messaging channels does WhatsJoin support?
WhatsApp is available now. WhatsJoin is being designed for Telegram, Shopee, Lazada, Facebook Messenger, Instagram and other customer channels, but they will only be labelled available after their integrations are built and verified.
Will I lose customer notes if I reconnect a channel?
No. WhatsJoin keeps customer workflow data separate from the temporary channel connection, so notes, tags, status and audit history remain available.
Is the Free plan really free?
Yes. Free is a permanent basic plan for one user and one connected channel. WhatsApp is the currently available channel. No credit card is required and it does not expire.
Can I control AI auto-replies?
Yes. The AI Auto-Reply master switch is controlled by your team. When it is off, WhatsJoin can still sync messages and prepare drafts, but it sends nothing automatically.
How does WhatsJoin learn from my team?
WhatsJoin studies successful human replies and their conversation context. Safe knowledge can be reused; image-backed, sensitive or conflicting facts require human confirmation.
Can I control what each agent can see?
Yes. Growth and Scale include role-based access, channel permissions and automatic assignment.
How quickly can we start?
Most teams can create a workspace, pair a number and invite their first teammate in a few minutes.
Ready for one customer inbox?
Bring your WhatsApp accounts in today, then keep the same team workflow and Business Brain as WhatsJoin adds more customer channels.
Start your WhatsJoin workspace →