Unified WhatsApp inbox
See conversations from multiple business numbers in one place. Switch channels without switching devices.
The calmer way to serve customers
Every WhatsApp.
Every WhatsApp.
One shared inbox.
Connect your business numbers, give your team clear ownership, and keep every customer note, status and conversation in one secure workspace.
No credit cardSet up in minutesYour customer history stays yours
WhatsJoin shared inbox
Customer inbox
AM
Amanda LeeDelivery tomorrow?
JK
Jason KohOrder confirmed
NS
Nadia S.Thanks for the help!
Amanda LeeWhatsApp · Assigned to Sarah
Hi, can I confirm whether my order arrives tomorrow?
Yes, Amanda. It is scheduled for delivery between 2–4 PM.
Perfect, thank you!
CUSTOMER CONTEXTEverything stays attached
VIPPaidFollow-up
Built for teams inE-commerceRetailServicesEducationCustomer Support
One workspace, total clarity
Everything your team needs to reply with confidence
WhatsJoin turns scattered WhatsApp accounts into one organised operation—without losing the human touch your customers expect.
Clear ownership
Assign conversations, set statuses and make it obvious who is responsible for the next reply.
Customer memory
Keep internal notes, tags and workflow history attached—even after a WhatsApp account is re-paired.
Faster team replies
Use quick replies and shared context so customers receive accurate answers without unnecessary handovers.
Roles and access
Give owners, managers and agents the right level of access with channel-level controls.
Operational visibility
Track activity, connection health and audit history so important changes never happen silently.
Simple from day one
From scattered chats to a working team in three steps
No complicated rollout. Connect a number, invite your team and start serving customers from one shared view.
Pair WhatsApp
Securely connect your existing business number with a quick QR scan.
Bring your team
Invite the right people and control the conversations each person can access.
Work with clarity
Assign, reply, add context and follow every customer journey without losing history.
Transparent pricing
Start small. Grow without changing how you work.
Choose a plan for your current team. Your workspace, customer context and history stay together as you grow.
Save 20%
For a small team moving beyond one shared phone.
RM49/ month
Start free- 1 WhatsApp channel
- 3 team members
- Customer notes and tags
- 30-day audit history
For growing operations that need structure and accountability.
RM149/ month
Choose Growth →- 5 WhatsApp channels
- 15 team members
- Roles and assignments
- Analytics and full audit log
For larger teams with more channels and control requirements.
Custom
Contact us- Custom channel limits
- Custom team size
- Priority onboarding
- Advanced governance
Compare plans
Starter
Growth
Scale
Shared WhatsApp inbox
✓
✓
✓
Customer notes and workflow history
✓
✓
✓
Custom roles and channel access
—
✓
✓
Advanced reporting and governance
—
Core
Advanced
Designed for operational trust
Your team moves fast. Your customer context should never disappear.
WhatsJoin separates connection credentials from customer workflow data. Re-pairing a channel does not erase notes, tags, assignments or audit history.
Build a safer workflow →“The inbox finally feels like an operation, not a collection of phones. Everyone can see what happened and what needs to happen next.”
TL
Team leadGrowing customer service team
Common questions
Everything you need to know before joining
Does WhatsJoin replace WhatsApp?
No. WhatsJoin connects your existing WhatsApp business accounts and gives your team a shared workspace to manage conversations more clearly.
Will I lose customer notes if I reconnect a channel?
No. WhatsJoin keeps customer workflow data separate from the temporary channel connection, so notes, tags, status and audit history remain available.
Can I control what each agent can see?
Yes. Growth and Scale plans include role-based access and channel-level permissions for owners, managers and agents.
How quickly can we start?
Most teams can create a workspace, pair a number and invite their first teammate in a few minutes.
Ready for a calmer customer inbox?
Bring your WhatsApp accounts, team and customer context together in one workspace built for everyday operations.
Start your WhatsJoin workspace →